FAQ's

Handmade Soap Process and Ingredients
What's in your handmade soap?
Do you test on skin?
Are Belleza Soaps "safe"?
What are the effect of Lavender n' Alagaw?
What are the effect of Honey n' Oats?

Allergies and Sensitivities to Soap and Fragrance
I'm allergic to fragrance. Do you have any soap for me?
I have sensitive skin - Will I be able to use your soap?

Soap Bar Size, Use and Storage
What's the size of your soap?
How long does a bar of your soap typically last?
What should I do to make my soap last longer?
How long does your Soap stay Fresh?

Ordering Our Products
Can I Order by Facebook?
What are your business hours?
Can I pay COD?
Do you have a catalogue?

Shipping, Return Policies and Product Guarantee
How is my order shipped?
When will my order be shipped?
Will you ship to International Locations?
My order was damaged in shipping. What should I do?
How do I file a claim if my order arrives damaged?
What is your return policy?
I received your soap as a gift. Can I exchange it?
Do you guarantee your products?

Wholesale, Fundraising and Office Parties
Do you sell your soap wholesale to other stores?
Can our Non-Profit group use your soap as a fundraiser?
Can a non-Business Owner sell your soaps?

Weddings, Showers and Gift Baskets
Do you do guest favors for Weddings?
Do you do favors for Bridal and Baby Showers?
Do you create custom gift baskets?

Customer Reward Points
How do I earn points?
How many points can I earn?
How do I redeem my points?
What value do my points have?
I don't see my points on the order I just placed?
Can I use my points on phone and mail orders?
I don't see my question answered here?